The Integrated Value Compass

The Integrated Value Compass™ (IVC) offers an information environment that integrates a balanced set of metrics and provides multiple levels of an organization with information on key outcomes of clinical care and organizational performance. QDM currently offers two complementary compasses, The Health System Compass & The Clinical Value Compass. The IVC is a customizable system that can use data from multiple sources (including sources you are already working with) to fill out as many compass points as your organization needs to use for managing, monitoring, and improving performance.

Whether you're looking for a sound model for measuring the quality and value of medical care or a practical set of measures for improving performance, the Integrated Value Compass provides customized data displays about your healthcare delivery system in one place.

Clinical Value Compass Aim: To provide healthcare leaders, at multiple levels of a healthcare delivery system, with a sound model for measuring and improving the quality and value of health care. Target: Patient Outcomes & Clinical Care Processes Levels of Analysis: Total Organization Clinical Service line Clinical Microsystem Clinical Value Compass Points Functioning (North) This is a measure of patients' physical function, mental health, and risk status. Cost (South) This is a measure of the medical and social costs associated with patients' care experiences. Patient Satisfaction (East) This is a measure of patients' satisfaction with their care experiences and health outcomes. Clinical Outcomes (West) This is a measure of the clinical and biological health outcomes of patients' care experiences.

Health System Compass Aim: To provide healthcare leaders, at multiple levels of a healthcare delivery system, with a practical set of measures for improving organizational performance. Target: Strategic & Operating Priorities Levels of Analysis: Total Organization Individual Business Unit Health System Compass Points Core Processes (North) The Core Processes compass point is a measure of the level of excellence of basic processes needed to deliver healthcare and to support the delivery of healthcare. Financial Results (South) This is a measure of an organization's financial strength. Workforce Satisfaction (East) This is a measure of employees' work-life satisfaction and engagement in their work. Community Presence (West) This is a measure of an organization's market share in different geographic areas, its investment in the communities that it serves, and its commitment to the local needs and interests of its patrons. Service Growth (Northeast) This is a measure of an organization's success in expanding the volumes, variety, and reach of critical services to different groups of patients. Research & Education (Northwest) This is a measure of an organization's success in the areas of research, graduate and professional training, and continuing medical education. Stakeholder Perceptions (Southeast) This is a measure of an organization's image in the community and among its key stakeholders, like referring physicians. Strategy & Innovation (Southwest) This is a measure of an organization's strategic progress in innovating and improving its performance.

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